About the Book
To help customers reduce
the growing cost of managing employee computers both in the office and
on the road, Novell created Novell¿
ZENworks¿ for Desktops 4. ZENworks
stands for Zero Effort Networks. Built to operate over the Internet as
well as internal networks, ZENworks for Desktops 4 automates key network
management tasks so IT professionals save time and money that can be spent
on other projects or put directly to the company's bottom line.
This guide allows the reader to leverage
the power of ZENworks to manage all of the desktops on a network from a
single point of administration.
Related Books
Novell Press Books (Novell
Press Books)
Table of Contents
1. The ZENworks Family.
What Is ZENworks for Desktops?
Whats New in ZENworks for Desktops
4?
Benefits to Using ZENworks for Desktops.
2. Installing ZENworks for Desktops
4.
Prerequisites for Installing ZENworks
for Desktops.
Installing ZENworks for Desktops Server
Components.
Installing ZENworks for Desktops Middle
Tier Server Components.
Installing ZENworks for Desktops Management
Agents.
3. Setting Up ZENworks for Desktops
4 in Your Tree.
General ZENworks for Desktops Architecture.
ZENworks for Desktops Policy Package
Wizard.
Setting Up User Packages in the Tree.
Setting Up Workstations in the Tree.
Remote Management Rights.
Inventory, Event, and Logging Databases.
Reporting. Setting Up TED Distributions.
4. Novell Clientless Operation.
ZENworks for Desktops Clientless Workstation
Management Components.
How ZENworks for Desktop Clientless
Workstation Management Works.
Using the ZENworks for Desktops Middle
Tier Server.
5. Creating Application Packages
Using snAppShot.
What Is snAppShot?
When Should You Use snAppShot?
How snAppShot Works.
Advanced Features of snAppShot.
Limitations of snAppShot.
Using snAppShot.
snAppShot Application Packages versus
.MSI Files.
6. Creating and Using Application
Objects.
Creating the Application Object.
Setting Properties for the Application
Object.
7. Setting Up Application Distribution.
Setting Up Application Foldering.
Customize Application Launcher Configurations
per User or Container.
Setting Up Users to Receive Applications.
Automating Application Objects.
Distribute the Applications.
8. Setting Up User Policies.
Relationship of User Policies to Users.
General and Platform-Specific Policy
Advantages.
Creating a User Policy Package.
Understanding iPrint Policy.
Using Remote Control Policy.
Desktop Preferences Policy.
User Extensible Policies.
Dynamic Local User Policy.
Windows Group Policy.
Windows Terminal Server Policy.
9. Setting Up a Workstation Policy
Package.
Relationship of Workstation Policies
to Workstations.
Advantages of Platform Specific Policies.
Setting Up a Workstation Policy Package.
Computer Extensible Policies.
Novell iPrint Policy.
Remote Control Policy.
Windows Group Policy.
Workstation Imaging Policy.
Workstation Inventory Policy.
ZENworks for Desktops Agent Policy.
Scheduled Action Policy.
10. Creating a Container Policy
Package.
What Is a Container Policy Package?
Setting Up a Container Policy Package.
Understanding the Search Policy.
11. Creating a Service Location
Policy Package.
What Is a Service Location Policy
Package?
Setting Up a Service Location Policy
Package.
SMTP Host Policy.
SNMP Trap Target Policy.
The XML Targets Policy Tab.
ZENworks Database Policy.
12. Creating a Server Policy Package.
What Is a Server Policy Package?
Setting Up a Server Policy Package.
Imaging Server Policy.
Workstation Import Policy.
Workstation Removal Policy.
Using the Roll-Up Policy.
Using the Wake-on-LAN Policy.
13. Using ZENworks Workstation Inventory.
Understanding Workstation Inventory.
Setting Up Workstation Inventory.
Workstation Inventory Tasks.
14. Imaging a Workstation.
Workstation Imaging System.
Using Preboot Services with Imaging.
Creating Boot Disks.
Creating a Boot CD.
Creating a Workstation Image.
Placing a Linux Partition on a Workstation.
Modifying an Image.
Assigning an Image to a Workstation.
Applying Application Objects to an
Image.
Re-imaging a Workstation.
Advanced Imaging.
15. Maintaining a Workstation.
Reviewing Workstation Inventory.
Remote Controlling a Workstation.
Using Remote View. File Transfer.
Remote Execute.
Workstation Diagnostics.
Remote Wakeup.
Remote Management Audit.
Generating a Remote Management Report.
Registering and Un-Registering a Workstation.
16. Using Software Metering with
ZENworks for Desktops 4.
Using NWAdmin to Install and Administer
Licenses.
Setting Up Software Metering.
17. Integrating ZENworks for Desktops
with ZENworks for Servers.
How to Use TED with ZENworks for Desktops.
About the Desktop Application Agent.
Using the Desktop Application Distribution
Wizard to Create a Desktop Application Distribution.
18. Deploying Novell ZENworks for
Desktops 4 in a Pure Microsoft Windows Environment.
ZENworks for Desktops Networking Setup
and Requirements.
ZENworks for Desktops 4 Configuration
Options.
DirXML Engine and Drivers.
Installing ZENworks for Desktops 4
in a Pure Windows Environment. Conclusion.
19. Troubleshooting ZENworks.
Troubleshooting Desktop Management.
Troubleshooting Distributed Applications. Troubleshooting Policy Packages.
Troubleshooting NetWare Errors.
Appendix A. Understanding eDirectory
Changes.
New Objects for ZENworks for Desktops
4.
Modified Objects for ZENworks for
Desktops 4.
Appendix B. Using snAppShot to Create
an Application Object Package.
Using snAppShot to Package GroupWise.
Review of the Created Object Template.
Appendix C. Other ZENworks for Desktops
Resources.
Novell Support and Online Documentation.
ZENworks Cool Solutions.
Novell Consulting Services.
Novell Technical Support Services.
Appendix D. ZENworks Inventory Database
Schema.
Database Class Associations and Attributes.
Sample Inventory Database Queries.
Index. |
