About the Book
The most extensive Exchange
2003 reference found on the market today from one of the world's leading
Microsoft server experts, Rand Morimoto. Written from the ground up exclusively
for Exchange 2003--not a revision of an Exchange 2000 book. Based on the
author's experience implementing Exchange 2003 in heavy-use corporate environments
since Beta release 1. Contains hard-to-find intermediate to advanced coverage
far beyond the competition's typical installation and set-up how-to's including
planning, migration, security, disaster recovery, and vast troubleshooting
tips. A complete reference targeted at intermediate to advanced users for
help in managing the complicated and business-critical matters of e-mail,
message databases, and ever-increasing mobile and remote system access.
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Table of Contents
Introduction.
I. MICROSOFT EXCHANGE SERVER 2003
OVERVIEW.
1. Exchange Server 2003 Technology
Primer.
Using Exchange 2003 As an Email and
Calendaring Solution.
Taking Advantage of Active Directory
in Exchange.
Leveraging the Exchange 2003 As a
Web Access Solution.
Expanding into the New Wireless and
Mobility Technologies.
Choosing the Right Time to Migrate
to Exchange 2003.
Understanding the Two Versions of
Exchange 2003.
Understanding How Improvements in
Windows 2003 Enhance Exchange 2003.
Reliability Enhancements in Exchange
Server 2003.
Expanding on Manageability and Administration
Benefits of Exchange 2003.
Improvements in Exchange 2003 Security.
Leveraging Mobility in Exchange 2003.
Performance Improvements in Exchange
2003.
Solidifying Core Technologies for
Exchange 2003.
2. Planning, Prototyping, Migrating,
and Deploying Exchange Server 2003.
Initiation, Planning, Testing, and
Implementation: The Four Phases to the Upgrade.
Initiation Phase: Defining the Scope
and Goals.
Initiation Phase: Creating the Statement
of Work.
Planning Phase: Discovery.
Planning Phase: Creating the Design
Document.
Creating the Migration Document.
The Prototype Phase.
The Testing Phase: Validating the
Plan to a Limited Number of Users.
The Implementation.
3. Installing Exchange Server 2003.
Preparing for Implementation of Exchange
2003.
Preparing to Install Exchange 2003.
Conducting Preinstallation Checks
on Exchange 2003.
Performing an Interactive Installation
of Exchange Server 2003.
Performing a Scripted Installation
of Exchange Server 2003.
Completing the Installation of Exchange
2003.
Performing Postinstallation Configurations.
Configuring Additional Server Services.
Testing the Exchange 2003 Installation.
II. MICROSOFT EXCHANGE SERVER 2003
MESSAGING.
4. Exchange Server 2003 Design Concepts.
Formulating a Successful Design Strategy.
Getting the Most Out of Exchange Server
2003 Functionality.
Active Directory Design Concepts for
Exchange Server 2003.
Determining Exchange Server 2003 Placement.
Configuring Exchange Server 2003 for
Maximum Performance and Reliability.
Securing and Maintaining an Exchange
Server 2003 Implementation.
5. Designing an Enterprise Exchange
Server 2003 Environment.
Designing for Small Organizations-Company123.
Designing for Midsize Organizations-OrganizationY.
Designing for Large Organizations-CompanyABC.
Designing Active Directory for Exchange
Server 2003.
Determining Hardware and Software
Components.
Designing Exchange Infrastructure.
Integrating Client Access into Exchange
Server 2003 Design.
Summarizing Design Examples.
6. Integrating Exchange Server 2003
in a Non-Windows Environment.
Synchronizing Directory Information
with Microsoft Identity Integration Services (MIIS) 2003.
Synchronizing Exchange Server 2003
with Novell eDirectory.
Managing Identity Information Between
LDAP Directories and Exchange Server 2003.
Using Services for Unix to Integrate
Unix Environments with Exchange Server 2003.
III. MICROSOFT NETWORKING SERVICES'
IMPACT ON EXCHANGE.
7. Domain Name System Impact on
Exchange Server 2003.
Domain Name Service Defined.
Types of DNS Servers.
Examining DNS Components.
Using DNS to Route SMTP Mail in Exchange
Server 2003.
Understanding DNS Requirements for
Exchange Server 2003.
Configuring DNS to Support Exchange
Servers.
Troubleshooting DNS Problems.
8. Global Catalog and Domain Controller
Placement.
Active Directory Structure.
Examining the Role of Domain Controllers
in AD.
Defining the Global Catalog.
Exploring DSAccess, DSProxy, and the
Categorizer.
Understanding AD Functionality Modes
and Their Relationship to Exchange Groups.
9. Configuring Routing and Remote
Access for Mobile Users.
Windows Server 2003 Routing and Remote
Access Features and Services.
Configuring Routing and Remote Access
Service Architecture.
Examining Virtual Private Networks.
Outlining Authentication Options to
an RRAS System.
Examining VPN Protocols.
Choosing Between PPTP and L2TP/IPSec.
Installing and Configuring Routing
and Remote Access.
Configuring Remote Access Clients.
Using RRAS Tools and Utilities.
Remote Access Scenarios.
10. Outlook Web Access 2003.
Understanding OWA and the Exchange
Virtual Server.
Designing an Exchange Front-end/Back-end
OWA Architecture.
Configuring Front-end and Back-end
Servers.
Upgrading Existing Exchange 2000 Front-end
OWA Servers.
IV. SECURING MICROSOFT EXCHANGE
SERVER 2003 ENVIRONMENT.
11. Client-Level Security.
Tips and Tricks for Hardening Windows.
Exchange Server 2003 Client-Level
Security Enhancements.
Securing Outlook 2003.
Protecting Against Spam.
Securing Outlook Web Access.
Using Digital Signatures and Encryption.
12. Server-Level Security.
Microsoft's Trustworthy Computing
Initiative.
Assessing Your Risks.
Designing a Secure Messaging Environment.
Exchange Server-side Security Improvements.
Tips, Tricks, and Best Practices for
Hardening Windows Server 2003.
Securing by Functional Roles of the
Server.
Standardizing Exchange Server 2003
Servers.
Protecting Exchange Server 2003 from
Viruses.
Combating Spam.
13. Transport-Level Security.
The Onion Approach.
Using Public Key Infrastructure with
Exchange Server 2003.
Supporting S/MIME.
Protecting Communications with IP
Security.
Configuring IPSec.
Locking Down SMTP.
Securing Routing Group Connectors.
Securing Other Exchange-Supported
Protocols.
Protecting Client-to-Front-end-Server
Communications.
Locking Down Front-end and Back-end
Server Communications.
V. MIGRATING TO MICROSOFT EXCHANGE
SERVER 2003.
14. Migrating from NT4 to Windows
Server 2003.
Defining the Migration Process.
Upgrading a Single Member Server.
Upgrading an NT 4.0 Domain Structure
to Active Directory via the In-Place. Upgrade Process.
Migrating Existing NT4 Domains to
a New Windows Server 2003 Forest.
Understanding and Using the Microsoft
Active Directory Migration Tool 2.0 (ADMT v2).
Migrating Accounts Using the Active
Directory Migration Tool.
15. Migrating from Exchange v5.5
to Exchange Server 2003.
Understanding Exchange 5.5 Migration
Options and Strategies.
Comparing Exchange 5.5 and Exchange
Server 2003 Environments.
Prerequisites for Migrating to Exchange
Server 2003.
Structuring the Migration for Best
Results.
Preparing the Active Directory Forest
and Domain for Exchange Server 2003.
Installing and Configuring the Active
Directory Connector.
Installing the First Exchange Server
2003 System in an Exchange 5.5 Site.
Understanding Exchange Server 2003
Mailbox-Migration Methods.
Migrating Exchange 5.5 Public Folders
to Exchange Server 2003.
Migrating Exchange 5.5 Connectors
and Services to Exchange Server 2003.
Completing the Migration to Exchange
Server 2003.
16. Migrating from Exchange 2000
to Exchange Server 2003.
Outlining Migration Options from Exchange
2000 to Exchange Server 2003.
Deploying a Prototype Lab for the
Exchange Server 2003 Migration Process.
Migrating to Exchange Server 2003
Using the In-Place Upgrade Approach.
Migrating to Exchange Server 2003
Using the Move Mailbox Method.
17. Compatibility Testing for Exchange
Server 2003.
The Importance of Compatibility Testing.
Preparing for Compatibility Testing.
Researching Products and Applications.
Verifying Compatibility with Vendors.
Lab-Testing Existing Applications.
Documenting the Results of the Compatibility
Testing.
Determining Whether a Prototype Phase
Is Required.
VI. MICROSOFT EXCHANGE SERVER 2003
ADMINISTRATION AND MANAGEMENT.
18. Exchange Server 2003 Mailbox,
Distribution Group, and Administrative Group Administration.
Exchange Administration and the Delegation
Wizard.
Managing Mailboxes and Message Settings
in Exchange Server 2003.
Managing New Mailbox Features.
Moving Exchange User Mailboxes.
Creating and Managing Exchange Contacts.
Planning and Creating Distribution
Groups.
Creating and Managing Exchange Server
2003 Administrative Groups.
Creating and Managing Routing Groups.
Using Recipient Policies.
Administering Recipient Update Services.
Using the Mailbox Recovery Center
Tool.
Using the Mailbox Manager Utility.
19. Exchange Server 2003 Management
and Maintenance Practices.
Managing Exchange Server 2003.
Auditing the Environment. Managing
Exchange Server 2003 Remotely.
Maintenance Tools for Exchange Server
2003.
Best Practices for Performing Database
Maintenance.
Prioritizing and Scheduling Maintenance
Best Practices.
Post-Maintenance Procedures.
Reducing Management and Maintenance
Efforts.
20. Documenting an Exchange Server
2003 Environment.
Planning Exchange Server 2003 Documentation.
Benefits of Documentation.
Design and Planning Documentation.
Developing the Migration Documentation.
Exchange Server 2003 Environment Documentation.
Administration and Maintenance Documentation.
Disaster Recovery Documentation.
Performance Documentation.
Security Documentation.
Training Documentation.
21. Using Terminal Services to Manage
Exchange Servers.
Terminal Services Modes of Operation.
Using Terminal Services on Pocket
Devices.
Using Exchange System Manager to Remotely
Manage Exchange Server 2003.
VII. NEW MOBILITY FUNCTIONALITY
IN MICROSOFT EXCHANGE SERVER 2003.
22. Designing Mobility in Microsoft
Exchange Server 2003.
Accessing Outlook Using VPN Connectivity.
Leveraging Exchange ActiveSync for
PDA Mobile Communications.
Using Outlook Mobile Access for Browser-Based
Devices.
Designing the Appropriate Use of Exchange
2003 Mobility Capabilities.
Using Exchange Mobility for the Mobile
Executive.
Replacing Laptops with Mobile Pocket
Devices.
Leveraging a Low-Cost PDA Instead
of an Expensive Tablet.
23. Implementing Mobile Synchronization
in Exchange Server 2003.
Preparing for Mobility in an Exchange
2003 Environment.
Installing an Exchange Server 2003
Server for Mobile Access.
Migrating from Microsoft Mobile Information
Server.
Configuring Mobile Exchange Features.
24. Configuring Client Systems for
Mobility.
Identifying Mobile Devices to Be Supported.
Supporting the Pocket PC 2002 Synchronization
with Microsoft Exchange 2003.
Supporting Pocket PC 2003 Synchronization
with Exchange 2003.
Using the Pocket PC 2002 and Pocket
PC 2003.
Working with Smartphones.
Establishing a Link from a Mobile
Phone to Exchange 2003.
Using Outlook Mobile Access to Exchange
Server 2003.
VIII. CLIENT ACCESS TO MICROSOFT
EXCHANGE SERVER 2003.
25. Getting the Most Out of the
Microsoft Outlook Client.
What's Common Across All Versions
of Outlook.
What's New in Outlook 2003.
Customizing the End User Experience.
Security Enhancements in Outlook 2003.
Understanding RPC over HTTP.
Using Outlook 2003 Collaboratively.
Using Outlook Cached Mode for Remote
Connectivity.
26. Everything You Need to Know
About Outlook Web Access Client.
Understanding Microsoft's Direction
on OWA.
Using the Basics of OWA/2003.
What's New in the OWA Client (Since
Exchange 2000).
Getting to Know the Look and Feel
of OWA/2003.
Using OWA Mail Features.
Taking Advantage of Advanced OWA Features.
Customizing OWA Options.
Using the Calendar in OWA.
Gaining Functionality from the Meeting
Invitation Functions.
Using Tasks in OWA.
Using Contacts in OWA.
Understanding OWA Security Features.
Tips for OWA Users with Slow Access.
27. Outlook for Non-Windows Systems.
Understanding Non-Windows-Based Mail
Client Options.
Outlook for Macintosh.
Outlook Express.
Configuring and Implementing Entourage
X for Mac.
Terminal Services Client for Mac.
Understanding Other Non-Windows Client
Access Methods.
IX. CLIENT ADMINISTRATION AND MANAGEMENT.
28. Deploying the Client for Microsoft
Exchange.
Understanding Deployment Options.
Planning Considerations and Best Practices.
Preparing the Deployment.
Installing the Exchange Client.
Pushing Client Software with Windows
2003 Group Policies.
Deploying with Microsoft Systems Management
Server.
Managing Post-Deployment Tasks.
29. Group Policy Management for
Exchange Clients.
Understanding Group Policy Management
with Outlook.
Baseline Administration for Group
Policy Deployment.
Outlook Client Group Policies.
Administering Outlook Through Group
Policy.
Updates and Patch Management with
Group Policies.
X. FAULT TOLERANCE AND OPTIMIZATION
TECHNOLOGIES.
30. System-level Fault Tolerance
(Clustering/Network Load Balancing).
Clustering and Load Balancing with
Exchange 2003 Server.
Clusters and Load Balancing Requirements.
Implementing Fault-Tolerant Exchange
Systems.
Installing Exchange Server 2003 Clusters.
Managing Exchange 2003 Clusters.
Outlook Web Access Front-end Server
and Load Balancing Clusters.
31. Backing Up the Exchange Server
2003 Environment.
Using Backup to Solve Department Challenges.
Maintaining Documentation on the Exchange
Environment.
Developing a Backup Strategy.
Backing Up the Windows Server 2003
and Exchange Server 2003.
Using the Windows Backup Utility (Ntbackup.exe).
Backing Up Specific Windows Services.
Managing Media in a Structured Backup
Strategy.
32. Recovering from a Disaster.
Identifying the Extent of the Problem.
What to Do Before Performing Any Server-Recovery
Process.
Preparing for a More Easily Recoverable
Environment.
Recovering from a Site Failure.
Recovering from a Disk Failure.
Recovering from a Boot Failure.
Recovering from a Complete Server
Failure.
Recovering Exchange Application and
Exchange Data.
Recovering from Database Corruption.
Using the Recovery Storage Group in
Exchange Server 2003.
Recovering Internet Information Services.
Recovering the Cluster Service.
Recovering Windows Server 2003 Domain
Controllers.
Recovering Active Directory.
33. Capacity Analysis and Performance
Optimization.
Examining Exchange Server 2003 Performance
Improvements.
Analyzing Capacity.
Monitoring Exchange Server 2003.
Analyzing and Monitoring Core Elements.
Properly Sizing Exchange Server 2003.
Optimizing Exchange Through Ongoing
Maintenance.
Monitoring Exchange with Microsoft
Operations Manager.
Index. |
