This accessible quick reference is the ideal on-the-job companion, featuring easy-to-find information in a step-by-step, task-oriented format. Inside, you’ll get plenty of optimization and troubleshooting tips and solutions, logically organized by topic. With this practical guidebook on hand, you’ll be able to diagnose and fix most any Windows XP problem quickly and easily.

Your Essential Tech Support Reference

If you're working as an A+ technician, the odds are you need to support Windows XP. This accessible quick reference is the ideal on-the-job companion, featuring easy-to-find information in a step-by-step, task-oriented format. Inside, you'll get plenty of optimization and troubleshooting tips and solutions, logically organized by topic. With this practical guidebook on hand, you'll be able to diagnose and fix most any Windows XP problem quickly and easily.

Quick fix with confidence

* Identify and address common installation issues with Windows XP Professional
* Manage applications, user accounts, and permissions
* Network with Windows XP
* Handle preventative maintenance
* Set up and use Remote Desktop and Remote Assistance
* Implement Internet Connection Sharing, Internet Connection Firewall, and a network bridge
* Work with digital media

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Table of Contents

1: Installing Windows XP Professional
2: Operating System Fundamentals
3: Managing Folders and Files
4: Managing Windows XP Hardware
5: Managing Applications
6: Managing User Accounts and Permissions
7: Managing Disks
8: Managing Printing
9: Networking with Windows XP
10: Preventative Maintenance
11: Remote Desktop and Remote Assistance
12: Managing Internet Connections
13: ICS, ICF, and Network Bridging
14: Configuring Internet Explorer
15: Working with Digital Media
16: Gathering Information and Solving Problems