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Telecom
Audit
By: Mastel, M S
ISBN: 0071410546
Format: BC 403 pages
Pub Date: 2003-01-23
Copyright: 2003
Edition:1
$49.99 USD
Product Line:McGraw-Hill Professional |
About the Book
Phone systems, service, data networks,
and the Internet are critical pieces of any company’s communications. And
most IT professionals don’t understand the effects of deregulation and
parallel technologies on the bottom line. Telecommunications companies
have more than a 30% error rate on their billing each month. There are
only about 4,000 telecom consultants in the country who do nothing but
find errors on bills. The economy seems to be crying out for just this
type of study. This work explores the various technologies in terms of
cost and ROI, sets up some case studies to solve real communications issues,
offers cheap ways to meet bandwidth requirements, looks at the players
in the marketplace in terms of technology as well as cost, explains what
a tariff is and how it can be made to work for you, gives a better understanding
of telecom taxes, which ones are required and to what degree, and provides
international strategies to manage costs of a national and global network.
Reading this book will be like hiring that telecom consultant. ·
SAVINGS!!! – realize 40-60% savings with the information contained in the
book · “Show me the money” demo included · Review – assessing
bills to know if you’re overpaying · Analysis – benchmarking, comparative
technologies, ROI, tariff info, etc. · Negotiation – how to work
with your various services to ensure you’re getting the best rates possible
· Cost Justification – finding costs in other areas to justify expenditure
in technology · Vendor Management – understanding where and how
to go to get the best price · Recovery of capital – finding out
if and when you’ve overpaid, and getting back $$$ when it’s due ·
Tax Rebates, Relocations, Growth Assessment, and Telemanagement – exploring
all the angles to get the most of your telecom dollars
Related Books
Table of Contents
Foreword
Preface
Acknowledgments
List of Telecom Acronyms
Chapter 1: Introduction
Chapter 2: The Black Hats and the
White Hats
Chapter 3: Demystifying Your Phone
Bill
Chapter 4: Managing Your Local Phone
Bill
Chapter 5: Optimizing Local Services
Chapter 6: Long-Distance Auditing
Chapter 7: Toll-Free Services
Chapter 8: Auditing Contracts
Chapter 9: Wireless
Chapter 10: Taxes and Surcharges
Chapter 11: Using Technology to Save
Money: Access Technologies
Chapter 12: Using Technology to Save
Money: Transport Technologies
Chapter 13: Performing a Cost-Benefit
Analysis
Chapter 14: International Considerations
Chapter 15: Conclusion
Appendix A: Common Uniform Service
Order Codes
Appendix B: Audit Plan
Appendix C: Worksheet for Rough Comparison
of Long-Distance Plans
Appendix D: A Brief View of Current
International Telecom Trends
Appendix E: List of Reliable Vendors
and Consultants
Appendix F: Managing Your Issues with
the LEC
Appendix G: Erlang Table
Appendix H: Glossary
Appendix I: Bibliography
Index |
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